Privacy Policy

1. Overview

Alchemic Technology ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use https://alchemictechnology.com, our consulting services, and our digital products.

2. Information We Collect

• Contact information: Name and email address when you contact us, request services, or communicate with us.
• Purchase and transaction information: Order details and payment-related records associated with digital product purchases, including the OpenClaw Field Guide. Payment card details are processed by our payment provider and are not stored directly by us.
• Usage data: Technical and analytics data such as pages visited, referral URLs, browser/device details, and interaction metrics from website usage analytics tools.

3. How We Use Information

• Deliver and improve our AI chatbot, workflow automation, custom integration, and agent orchestration services.
• Process purchases and provide access to digital products.
• Respond to support requests and business inquiries.
• Send service-related communications, receipts, and important policy or product updates.
• Monitor site performance, understand user behavior, and improve website and product quality.

4. Third-Party Services

We use trusted service providers to operate our business. These may include:

• Stripe: Payment processing for digital product purchases.
• Google Analytics (if enabled): Website analytics and traffic insights.
• Resend: Transactional and communication email delivery.

These providers process data under their own privacy policies and applicable data protection obligations.

5. Cookies and Tracking

Our site may use cookies and similar technologies to maintain basic functionality, understand site usage, and improve your experience. You can control cookies through your browser settings and may disable certain tracking features, though some site functionality may be affected.

6. Data Retention

We retain personal information only as long as reasonably necessary for legitimate business purposes, including service delivery, legal compliance, dispute resolution, and record keeping. When data is no longer required, we delete or anonymize it where practical.

7. Your Rights and Choices

Subject to applicable law, you may request to:

• Access personal information we hold about you.
• Correct or update inaccurate personal information.
• Delete your personal information.
• Opt out of non-essential communications or analytics/tracking where available.

To make a request, contact us using the email below.

8. Children's Privacy

Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have received such information, please contact us so we can investigate and remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Updates will be posted on this page with a revised effective date.

10. Contact

For privacy questions or requests, contact alchemictechnology@gmail.com.